IX. Problems in Staff Recruitment, Retention, and Salaries are Hampering the Growth of the Sector





Recruiting and retaining both management and support staff have become major prob-lems for New York City's nonprofits. Sixty-eight percent reported greater difficulty in recruiting and 58% in retaining management and professional staff over the past few years.

The corresponding figures for clerical and support staff were 68% and 56%, respectively. 86% of nonprofits reported greater difficulty in the past several years in providing compet-itive salaries to management and professional employees, and 76% had similar difficulties for clerical and support personnel. Sixty-three percent experienced difficulty with providing competitive benefits for management staff, and 57% reported difficulty with competitive benefits for clerical and support staff.

The greatest difficulty in recruiting and retain-ing employees was experienced in the health sector and in the largest organizations gener-ally, but the issue of providing competitive salaries and benefits was fairly uniform for both management and support staff across all sectors and scales of operation.